In-Crisis Information

March 2021 UPDATE: 

  • The current sheet contains information about local organisations' services during the pandemic and where to get a meal.


in-Crisis info-Sheet Winter 2020-21
Updated 1st March 2021
In-Crisis Sheet Winter 2021 V8.pdf
Adobe Acrobat document [1.4 MB]

New Addition to Sheet - Safe Haven 

Safe Haven is North Somerset’s first ever Crisis & Recovery Centre offering expert help for people in crisis who need someone to turn to. If you’re over 16 and are experiencing a mental health crisis please call the Safe Haven team – we’re here to help. The Centre is open every day from 6pm until midnight. We offer telephone, Zoom and face to face support from our centre on the Boulevard, next door to Somewhere To Go, in Weston-super-Mare (by arrangement only, not drop ins). Our experienced, trained team can support you if you’re feeling overwhelmed, distressed or are struggling with your mental health. (We’re unable to prescribe or administer medication.)


People aged 16 and over can self-refer by calling 01934 313480 or emailing


Places for Food


Now serving hot takeaway meals upstairs at Faces (Cannabis Education Centre), 4-9 Station Road
(directly opposite Victoria Methodist Church).
Thursdays, 12.00pm—2.00pm



Returning to normal service on 8th March.

Services available

Community Nurses: 10.30am - 1pm

Change of clothes / sleeping bags / showers / Foodbank Vouchers / food parcels - 10.30am - 1.30pm

Lunch: 12.30pm - 1.30pm

5 days a week.


For more information Tel: 01934 641880



Currently providing free food Monday-Saturday at 5.45pm in Friends Meeting House Car Park

and Sundays at 6.00pm at St John’s Hall, Boulevard.


Night Assessment Centre 

currently closed as people have been housed elsewhere.